How do I file a dispute with American Airlines?
How do I file a dispute with American Airlines?
To file a complaint with American Airlines, contact Customer Relations either by mailing a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034, or sending an email through its online form. If the problem is specific to delayed baggage, call its customer service line at 800/371-4771 (4am–11pm PT, M–F).
How do I contact American Airlines customer relations?
In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 800-543-1586.
Can I call American Airlines customer service?
800-433-7300
Within the U.S. and Canada
| Language | Phone | Hours (CT) |
|---|---|---|
| English | 800-433-7300 | 24 hours |
| Spanish | 800-633-3711 | 24 hours |
| French | 800-756-8613 | 7 a.m. – 6 p.m. |
| Portuguese | 866-824-8717 | 6 a.m. – 7 p.m. |
Can I text American Airlines customer service?
To get help, you can contact us at any time from your mobile phone by sending a text message with the word “HELP” to FLYAA (35922).
Can you sue American Airlines?
In California, you can sue American Airlines for a maximum of $10,000 if you are an individual. If you are a business suing American Airlines, you can sue for a maximum of $5,000. Note, if you are a sole proprietor, you count as an individual.
How do you find your American Airlines ticket number?
The ticket number can be found on your:
- Confirmation email and receipt – look toward the end of the email under the ‘Receipt’ section.
- Receipt from Airport / City Ticket Office – look at the bottom in the middle of the ticket.
- Credit card statement.
Does American have a chat?
If you have a question about an upcoming trip, please call Reservations at 800-433-7300 or chat with us on the American app.
Can you sue an airline for emotional distress?
Whenever a pilot or airline is negligent in their maintenance or operation of an aircraft, putting the occupants in fear for their lives, the resulting distress may call for a lawsuit to compensate damages including mental health services, therapy costs, ongoing emotional distress, and more.
Where is the ticket number on American Airlines email?