What is the hotline of Globe?

CONTACT US you may immediately get in touch with us through our website at www.globe.com.ph or by contacting Globe Customer Care ((+632) 7730-1000 or 211 using your mobile phone).

Is Globe hotline 211 free?

You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.

How can I talk to a Globe agent?

Hi, you may call Customer Service at 211. They are accommodating. Using a Globe mobile phone, call 211 or 02-77301000. Using a landline, call 02-77301000.

How can I speak to Globe 211?

How can I call touch mobile customer service?

Once you have registered as our customer, you may access your account details and correct your Personal Information by contacting Globe Customer Care ((+632) 7730-1000 or 211 using your mobile phone) or your relationship manager, as may be applicable; or by visiting any Globe Store or our website at www.globe.com.ph.

How do I contact Globe Tech?

If connection issues persist and the speed of the internet isn’t what was promised, feel free to contact Globe at (02) 730-1000. Globe Postpaid customers may also contact Gie of Globe any day from 9:00 AM to 6:00 PM onFB Messenger at m.me/GieOfGlobe.

How can I fix my Globe SIM card without service?

I have no signal

1. Restart your mobile phone by turning it off and on.
2. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection.
3. Make sure airplane mode is turned off.
4. Manually set your phone’s preferred network type to LTE/3G/2G (Auto).

What is customer service representative in call center?

What is a Customer Service Representative (CSR) in a Call Centre? A Customer Service Representative is a person employed to answer the customer, either by phone or by instant messaging, social media or by email. Customer service representatives may also be called contact centre advisors or call centre agents.

How do I report a technical issue to Globe?

If connection issues persist and the speed of the internet isn’t what was promised, feel free to contact Globe at (02) 730-1000. Globe Postpaid customers may also contact Gie of Globe any day from 9:00 AM to 6:00 PM on FB Messenger at m.me/GieOfGlobe.

How do I call Globe Customer Service from abroad?

Call the roaming hotline at +63277301212. This is also toll-free both here and abroad. Toll-free numbers and collect calls only apply when using a local number or landline. Calls made using your Globe mobile phone while abroad will be charged with regular roaming rates.

How do I recharge my touch Internet?

All you need is internet access and a few simple steps:

1. Buy a recharge card.
2. Logon to the touch website with your username and password (otherwise register)
3. Click on “My touch” and choose “PIN Recharge”
4. Fill in all relevant details of the prepaid line you would like to recharge.
5. Click “submit”

Why is my Globe SIM not working?

Insert a different Globe SIM card to your own phone and check if it will get signal. If the other Globe SIM gets a signal, your SIM card may be defective and may be subject for replacement. If found defective, you can go to the nearest Store to replace your SIM. Don’t worry, your number will be retained.

How can I reactivate my Globe SIM?

Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired. You must purchase a new Globe Prepaid SIM Pack to avail of the Prepaid Service.

What is customer service do?

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.