Can you return opened items to B&H?

If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the purchase date (after receiving an RMA), subject to the conditions and exclusions below: All returned merchandise must be in the same condition as sold, with all included accessories.

What does B&H warranty only mean?

For IMP items only, B&H provides a warranty identical to the provisions and limitations of the manufacturer’s warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer’s warranty or one (1) year, whichever is less.

Can I return to store my ordered item BH photo?

Easy Returns & Exchanges We want you to be happy! If not, our 30-day return policy covers most items.

Does B&H sell used items as new?

The B&H rep confirmed that they indeed sometimes sell like new, used equipment as new.

How do I return something to B&H?

Your warranty card and/or sales slip must accompany all items. Used equipment is covered under a 90-day parts and labor warranty. There is no implied warranty of merchantability or fitness for a particular purpose on any item sold by B&H.

Does B&H offer free return shipping?

We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that’s defective out-of-the-box. Your reason for return is, “I wasn’t happy with it.” For that, we do not offer free return shipping. Thank you.

How long is B&H warranty?

Your warranty card and/or sales slip must accompany all items. Used equipment has a 90-day warranty for photo and a 30-day warranty for video (excluding heads), audio and digital photography equipment. THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY B&H.

Is B&H a reputable company?

B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.

What is an RGA?

A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product’s warranty period.

What is B&H return policy?

B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department. The equipment must be in the same condition and packaging as it was when you purchased it.

What is B and H return policy?

Does B and H have free returns?

We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that’s defective out-of-the-box. Your reason for return is, “I wasn’t happy with it.” For that, we do not offer free return shipping.

Is Bhphotovideo an authorized Apple reseller?

B&H is an authorized Apple reseller, so they carry the company’s full array of Macs, iPads, Apple Watches and compatible accessories like AirPods.

Is RGA and RMA the same?