How do I fix my Optus WiFi modem?
How do I fix my Optus WiFi modem?
Optus DSL (Resale network) troubleshooting steps
- Step 1: Restart Your Computer. Please turn your computer off, wait 30 seconds and then turn it back on.
- Step 2: Restart Your Modem.
- Step 3: Check Your Wiring.
- Step 4: Check the Modem Connection.
- Step 5: Check Data Connection to Your Modem.
- Step 6: Check Your Wireless.
What lights should be on Optus modem?
Connection light display
| Status | Action |
|---|---|
| Solid / blinking red | • There is no connection to the nbn network • Message us or call 133 937 for help |
| Blinking blue | • The Device is in the process of setting up • Wait for the light to turn steady blue then test your internet connection |
| Solid blue | • The Device is connected |
Why is my internet modem not working?
A lot of internet issues can be remedied quickly by simply restarting your modem and router. It’s an easy fix that’s always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot.
How do I reset my Optus modem?
Restore factory default settings Turn the back of your modem towards you. Tap and hold the Factory reset button for about 7 seconds using a sharp-pointed object (such as a paper clip). Wait while your modem restores the factory default settings.
Why is the internet light flashing on my Optus modem?
HFC modem check If the Online light is on with the DS and US lights flashing, this means the Connection Box is automatically updating its firmware. Optus advises you to wait up to 30 minutes for the update to complete. The lights should then return to steady green.
What do Optus modem lights mean?
FTTC modem check The Connection light should be solid blue. Flashing blue means it’s configuring. If there’s a solid or blinking red light, contact Optus technical support. The DSL and Internet lights should be solid blue, with blinking blue indicating that it’s configuring your NBN connection.
How can I test if my modem is working?
Check the lights on your modem. The lights on the side of your modem can tell you whether or not your modem is connected to your router and the internet. If none of the lights on your modem are glowing, then your modem isn’t turn on, so you should check the power cable. Check the power supply and coax cables.
Why is the Internet light flashing on my Optus modem?
Should the lights on my modem be flashing?
Flashing lights is a good sign. It means data is travelling through your connection into your device. If there are no lights, or they appear static in a “on” capacity, try restarting your router to see if this may improve your connection.
Should the Internet light be flashing on my modem?
A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.
What lights should be on nbn modem?
Popular Searches
| Light | Indicator | Meaning |
|---|---|---|
| Power | Flashing green | Your nbn connection box is starting up. |
| Optical | Off | Something external has disabled your nbn Connection Box |
| Solid red | Your nbn Connection Box has lost connection with the network. | |
| Solid green | Your nbn Connection Box is connected and working properly. |
How do I know if my modem is faulty?
5 Warning Signs Your Cable Modem is Dying
- Connection indicator lights have turned off even if you can still surf the web.
- Data transfers/downloads are slow.
- The connection speeds are slow.
- The modem is making a lot of loud or weird noises.
- The modem turns off or stops functioning.
How many years do modems last?
Lower-end modems tend to have a two to three-year lifespan, while higher-end modems typically last more than five years. In general, you can expect a modem to last between two and five years before it has to be replaced due to failure or obsolescence.