What are the duties and responsibilities of a store assistant?

What are the duties and responsibilities of a store assistant?

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Maintain outstanding store condition and visual merchandising standards.
  • Maintain a fully stocked store.
  • Ascertain customers’ needs and wants.
  • Recommend and display items that match customer needs.
  • Welcome and greet customers.

What are the duties and responsibilities of store?

The most common yet major responsibilities that are carried by any Stores are:

  • Receipt of incoming goods.
  • Inspection of all receipts.
  • Storage and preservation.
  • Identification of all materials stored.
  • Materials handling.
  • Packaging.
  • Issue and despatch.
  • Maintenance of stock records.

What skills do you need to be a store assistant?

You’ll need:

  • customer service skills.
  • the ability to work well with others.
  • patience and the ability to remain calm in stressful situations.
  • to be thorough and pay attention to detail.
  • sensitivity and understanding.
  • persuading and negotiating skills.
  • the ability to use your initiative.
  • excellent verbal communication skills.

How do I write a CV for a store assistant?

  1. Use the Best Shop Assistant CV Format.
  2. Write a Personal Statement for Your Shop Assistant CV.
  3. Set up an Impressive Shop Assistant Work Experience Section.
  4. Include an Education Section.
  5. Showcase Your Shop Assistant CV Skills.
  6. Add Extra Sections to Your Shop Assistant CV.
  7. Include a Shop Assistant Cover Letter With Your CV.

What makes a good store assistant?

As a sales assistant, your good communication skills are likely to take the form of friendliness with a customer. You don’t need to be loud, just give the impression through words, eye contact and body language of being welcoming and ready to help.

What skills does a customer assistant need?

Skills and knowledge

  • customer service skills.
  • to be thorough and pay attention to detail.
  • the ability to work well with others.
  • sensitivity and understanding.
  • patience and the ability to remain calm in stressful situations.
  • the ability to accept criticism and work well under pressure.
  • excellent verbal communication skills.

What skills does a store assistant need?

How do I write a CV for a shop assistant?

What are the most important qualities of a shop assistant?

Key skills and qualities include:

  • Good teamwork.
  • Flexibility to do different tasks.
  • Ability to be friendly and polite, even when tired, or under pressure.
  • Ability to follow procedures correctly, such as using a till.
  • Confidence in giving advice and information.
  • Having enough stamina to keep going.

What skills do shop assistants need?

Skills

  • Good teamwork.
  • Flexibility to do different tasks.
  • Ability to be friendly and polite, even when tired, or under pressure.
  • Ability to follow procedures correctly, such as using a till.
  • Confidence in giving advice and information.
  • Having enough stamina to keep going.

What makes a good retail assistant?

How do I become a good shop assistant?

15 Essential sales assistant skills

  1. Have an engaging and polite personality.
  2. Be comfortable in public settings.
  3. Possess confident mannerism.
  4. Keep helping mindset.
  5. Be physically fit.
  6. Have a comprehensive understanding of your area of sales products.
  7. Be a team player.
  8. Have sufficient knowledge of inventory techniques.

What should you not say to an angry customer?

12 Worst Things Never to Say to Angry Customers

  • 1. “ You’re wrong”
  • “Why didn’t you…? Asking a customer why something was or wasn’t done would only make them start looking for excuses.
  • “You shouldn’t have done that”
  • “Please calm down”
  • “Let me speak”
  • “It’s no big deal”
  • “It’s not my/ our fault”
  • “I don’t know”

What does a store assistant do?

Store Assistants help customers make purchases by demonstrating, describing and recommending products. They also use cash registers to record transactions, which may involve using credit card machines, calculators and barcode scanners.

What are the duties of an office assistant?

Provides administrative, secretarial and clerical support to others in the office to maintain an efficient office environment. update and maintain databases such as mailing lists, contact lists and client information co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards

What are the duties of a retail assistant?

Organize merchandise on shelves and restock them when they become empty. Find and retrieve store merchandise. Advise customers concerning particular products or services. Perform routine inventory counts and submit reports to the Store Manager. Carry out other store administrative tasks as directed by the Store Manager.

What does a store associate do on a typical day?

On a typical day, a Store Associate arrives at their work location prior to business hours. They help other Store Associates unpack product orders, compare invoices and store away excessive inventory in labeled containers. They also use this time to do a walkthrough of the store and restock items as needed.